Got a question? Have some feedback about Westwood Cross? Found something? Lost something? Want to buy a gift card? Need help? Our Customer Service advisors are here to help! You'll find them outside Debenhams.
Free Wi-Fi is available across Westwood Cross using The Cloud. Simply go to Wi-Fi settings on your smartphone and set up a free account. Alternatively, download the app, set up an account and enjoy free internet access at Westwood Cross time and time again. Some of our stores also offer Wi-Fi including O2, Costa, M&S and Debenhams.
Contact individual stores for information.
We do our best to make this venue accessible to everyone. This venue has recently been audited by Disabled Go who have provided full details of accessibility and facilities for disabled persons. You can find the report on the Disabled Go website.
Click & Collect
Why not shop online and collect in-store at Westwood Cross? This way you can shop from the comfort of your own home, and pick it up at your own convenience. You'll find that most of our stores are open until 7.30pm weekdays and as you don't have to pay for parking you can relax and enjoy Westwood Cross.
Stores offering a Click & Collect service are as follows:
- CLAIRES ACCESSORIES
- ERNEST JONES
- H SAMUEL
- JD SPORTS
- MARKS & SPENCER
- NEW LOOK
- OUTFIT (order from any Arcadia brand and collect at Outfit)
- RIVER ISLAND
- WH SMITHS
For more information contact the individual stores.
Mobile Phone Charging
There is a phone charging point at the Customer Information Kiosk. Customers will need to provide their own cable and they must stay at the kiosk while their phone is charging. Café Rouge also has USB points for charging devices (own cable required.)
Two HSBC ATMs are based outside the HSBC bank in the main Compass Square. An external Barclay’s Bank ATM is based outside WHSmith.
Kiddy Cars are now available at Westwood Cross. You can hire a Kiddy Car from the Customer Information Kiosk near Debenhams. The cars have a handy storage area and a drinks holder, and can make shopping with the children easy and fun.
Hire of the cars costs £3 for one hour or £5 for two.
Parents or guardians of the child will need to bring either a passport or photo driving licence and leave a £20 returnable deposit.