Your safety is our number one priority, so we have rolled out lots of in-centre signage to help you keep a safe distance from others while shopping. A queuing system will be introduced for entry into each store as well as a queue allowance for each store supported with signage stating ‘do not queue past this point.' Please help us and other customers by following this guidance.
There's also a one-way system in place, simply follow the arrows on the floor. Our Terrace Area from Next to Primark will only operate as one way for pedestrian traffic in peak times - outside of this customers should maintain a two-metre distance. The Main Mall area from Debenhams to Boots will have a one-way system in place for the foreseeable future.
We have installed hand sanitiser stations, and our in-centre cleaning teams will be working harder than ever to help make Westwood Cross a safe place for everybody.
We will be monitoring capacity and our stores will have limits on the number of people who can enter. This may result in the need to queue. A queuing system will be introduced for entry to the centre should capacity be reached. Queue marshals will be on duty to assist with any questions and monitor numbers.
Support and arrangements are in place for any customers with mobility issues.
Some of our stores may also only be accepting card payments; please check with them directly.